Lines and Calls

At I.Net we can provide significant savings over standard BT line rental and call charges on your existing lines and competitive installation on new lines.

savings

Up to 30% savings on business line rental

savings

Up to 50% savings on business phone calls

  • Keep your existing business line and number
  • Seamless transfer with no loss of service for your ISDN2e, ISDN30 or single line.
  • Your lines are still maintained by BT Openreach
  • Retain or add calling features
  • Low call connection fee
  • Per second billing

Our dedicated team will work closely with you to ensure a hassle free transfer or new installation.

Swyx

I.Net is proud to be a registered Swyx Solution Partner.

Since 2001 we have installed and maintained the SwyxWare unified communications telephone system in a wide variety of different business scenarios.

Using your existing IP (internet protocol) network and Microsoft® Server, SwyxWare offers you all the functionality of a traditional telephony system with so much more, including integrating voice with email and fax; while also allowing you to take full advantage of all the benefits of business-class VoIP.

With SwyxWare, you will be able to work remotely from almost anywhere, accessing all your communications through your inbox.

For businesses that have several sites and want to expand the head office telephony system functions to branch offices, SwyxWare is the flexible solution with central management, rich presence and global phone books.

Because a Swyx solution is software-based it will move and grow with your business no matter how many people you may have.

Swyx will fit seamlessly into your existing IT infrastructure, with rapid and flexible deployment.

SwyxWare Support

Having provided Swyx solutions since 2001 I.Net are experts in Swyx and can offer Swyx support for your Swyxware installation.

Much like our Managed IT Support contracts this can be on a monthly or on a pay as you go basis. We can also provide scheduled maintenance and disater recovery with emergency on site response.

Features and Benefits

  • Flexible user functionality
  • Customisable SwyxIt! desktop software
  • Wide range of USB handsets, headsets, desktop telephones, DECT and mobile phone integration.
  • Voicemail and fax for every user
  • Rule-based call management with the Swyx Call Routing Manager
  • Intelligent call management (Automatic Call Distribution, ACD)
  • Interactive Voice Response systems (IVR)
  • Contact centre functions
  • Integration into Microsoft Outlook and IBM Lotus Notes
  • Personal and company-wide address books and contacts
  • Call forwarding according calendar entries
  • Conference function
  • Instant messaging
  • Rich Presence
  • Phone calls at the click of a mouse for contacts in Microsoft® Outlook and IBM® Lotus Notes
  • Video communication
  • Permanent or adhoc call recording with silent call intrusion ideal for use in call centre environments.
  • Integration of mobile phones (Fixed Mobile Convergence, FMC), including iPhone and Blackberry handsets.
  • Flexible connection to the public telephone network with either SIP or ISDN

For a no obligation consultation or demonstration to see how SwyxWare can improve your business communications please contact us.

Phone System Support

If you're operating a legacy phone system or PBX in your business and are in need of programming support, spare parts, extension wiring or your existing maintenance company has simply gone out of business, I.Net can help.

Over many years of helping our clients we have gained experience of programming and maintaining the following systems:

  • BT Versatility logo
  • Nortel logo
  • Panasonic logo
  • Mitel logo
  • Avaya